Our global team continues to expand and we’re honored to introduce the new employees who joined our crew during Q2-2022.
Aida Lim – Customer Support Representative (Singapore Team)
Aida was born and raised in Singapore – a city-state! She worked for Singapore Airlines for a little over 2 years where her areas of expertise lie within the international relations department obtaining various flight operating permits which required collaboration with authorities. Aida has first hand experience of how intense the environment can be in the aviation industry (like many of our customers). Aida pursued her Bachelor’s Degree in International Relations and is passionate about innovation and automation. She enjoys solo traveling from time to time as she gets to experience different cultures without the added pressure of sticking by a fixed itinerary. She is excited to join a SaaS company where she can share her ideas, help others and be a part of internal strategic projects.
Sheri Gallegos – Business Development Representative (US Team)
Sheri was born and raised in San Diego, Ca. She attended Concordia University (Irvine) where she studied pedagogy and coaching as well as played water polo at the intercollegiate level. Sheri has since been coaching women’s water polo at various levels for over 16 years, including coaching at the collegiate level for San Diego Miramar College for the past 3 years. As her passions have expanded, Sheri has decided to pursue a career in Aviation. She first obtained a bachelors from American Public University in business management with an emphasis in aviation business management, marketing and entrepreneurship. She has since been pursuing her private pilots license and hopes to have completed her first solo by the end of 2022. In her free time, Sheri enjoys spending time with her husband and two sons flying their Cessna 170b. She also enjoys being active and outside as much as she can. She is excited to join the Web Manuals Team and can not wait for the new adventures to come.
Ylva Lindgren – Director of Employee Experience
Ylva has a background within Human Resource and Customer Service, most recently coming from the Wind industry, where she was responsible for a Nordic HR department. Ylva lives with her husband and three kids outside Malmo in the small village Höllviken. She loves to work with people, coaching and supporting them to grow professionally. She also enjoys the variety of different topics you come across when working with Employee Experience, high and low and everything in between. She is very excited to be part of the Web Manuals, “It feels great to be back in the aviation industry, as I started my career at Kastrup Airport many years ago”.
Chad Crisco – Business Development Representative (US Team)
Chad was born and raised in Madison, CT. He attended Union College in Schenectady, NY where he studied History and played Lacrosse. Chad moved out to Los Angeles after graduating college to pursue a career in the entertainment industry. He loves to golf, surf, snowboard, workout, and do anything active. He is new to the aviation industry, but very excited to learn!
Florentina Raducan – Customer Success Associate (Malmö Team)
Florentina (Flora) – was born and raised in Constanta, Romania, a city by the Black Sea.
She has a background in aviation, working in the Operations Department in various functions ranging from Cabin Crew to Line Checker, Ground Safety Instructor and Cabin Crew Manager, to name a few, overseeing teams spanning from 30 and up to 100 cabin crew. Due to her work, she has been traveling all around the world, often saying that it is much easier to list the countries she hasn’t visited yet, than those she already did 😊
Traveling so much and being on the road for almost half of her life, she was able to indulge in one of her hobbies, which is reading, and while doing that, she discovered she was passionate about proofreading most of the materials she could get her hands on. Searching for a way to combine her love for flying with this newly discovered hobby, ultimately led her to become involved with editing operational manuals and training materials. It was while working for Primera Air, a former Scandinavian charter company, that she became introduced to Web Manuals and has been a keen supporter of its product ever since.
Being a part of the Customer Success team, she is hoping to be able to bring some value with her knowledge of the aviation industry, bringing some insight from the customer’s perspective.
Florentina has a passion for sailing and absolutely loves dogs, Labradors in particular.
Virginie Bracq – Content Associate (Malmö Team)
Virginie was born in France in the sunny city of Marseille where she lived for 18 years. She moved to Montreal Canada for a Bachelor’s degree in Business Administration where she spent 4 years. After finishing her studies she moved to Lund to pursue her Master’s Degree in Managing People, Knowledge and Change. Virginie has experience with customer satisfaction from previous work and is excited to join Web Manuals to develop her skills and knowledge in the aviation industry.
Dikshya Gautam – Academy Associate (Malmö Team)
Dikshya was born and raised in Kathmandu, Nepal. About three years ago she moved to Sweden to pursue her Master’s in Development Studies. After finishing her studies she started working as a substitute teacher in an international school in Lund. While working in Lund, she heard about Web Manuals from a friend and after doing a quick search she empathized with the core values of the company and was determined to join the team. She is ecstatic to be a part of the Web Manuals family and is looking forward to growing her career in the aviation sector.
Albin Persson – Developer (Malmö Team)
Albin was born and raised outside of Helsingborg, Sweden. While previously he was working with transport and production planning, he decided to shift career to become a developer. So after working in his spare time he was studying web development. Now he is excited to be a part of Web Manuals and keep growing his skills as a developer. Outside of work Albin enjoys playing football and spending time with his friends and family.
Jonas Lundqvist – Chief Financial Officer
Jonas grew up in Malmö, Sweden but always felt that he wanted to see the world and has spent much of his career outside Sweden. He lived in Finland, India and Singapore for 10 years, working for a software company, both as an establisher of subsidiaries and as a VP Finance for the APAC region. Before joining Web Manuals as CFO in April this year he worked for a professional services company in Denmark as a Finance Manager and CFO. His objective is to contribute to Web Manuals growth and profitability with his extensive experience from international business. Jonas lives with his wife and two children in Malmö. In his free time Jonas enjoys spending time with his family and traveling.
