Solairus becomes largest operator to opt for Web Manuals


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Solairus becomes largest operator to opt for Web Manuals

Web Manuals has had an impressive year, in which it has doubled its customer base in the US. Solairus has been seeking digital documentation for some time and expects to save time and money by signing up.

Solairus Aviation, which has a managed fleet of 145 aircraft and 55 base locations across North America, has become the latest customer of digital documentation solutions provider Web Manuals, its largest to date.

Solairus will use Hurricane V7, the latest version of Web Manuals’ software, to author, review and distribute its documents and manuals to staff. Hurricane contains more than 200 guides, including step-by-step walkthroughs and 35 video demonstrations, making for fast and simple user adoption.

CEO and founder Martin Lidgard says: “We are incredibly proud to be announcing Solairus Aviation as our latest business aviation customer. We will work to support its operations, meaning the team can remain agile and competitive and focus on other areas of the business. This is a great step for Web Manuals and further proof that we have cemented our position as one of the most valued digital solution providers in the industry.”

Solairus senior VP of flight ops Tom Benvenuto adds: “Seeking a digital solution to our paper manuals has long been on our radar and we are delighted to be onboarding Web Manuals to take care of this for us. The benefits are significant, chiefly the amount of time and money that will be saved and better utilised in other areas of the business.”

Web Manuals has more than doubled its American client base in the last twelve months, and has recently opened a New York office to complement its existing San Diego centre, while a Singapore base is set to follow in 2019. More than two-thirds of its 45 US-based customers are from the business aviation industry and its global client base now reaches more than 170 customers.

Continues Lidgard: “As our US customer base increases month-on-month, a New York office was the next logical step for the company. This decision allows us to be even closer to our US customers. In 2018, not only have we rolled out Hurricane, the seventh version of our software, but we have also launched our customer portal and online store, making us more accessible and user-friendly than before. We’ve had a huge amount of positive feedback from our customers, new and existing, who have made the seamless transition to our revolutionary digitisation and regulatory compliance software.”


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