Icelandair, a leading airline in Europe, partnered with Web Manuals to revolutionize its document management system. After a rigorous evaluation of eight providers, Icelandair selected Web Manuals for its robust editing capabilities, compliance assurance, and seamless distribution features.
A Partnership Built on Innovation
Martin Lidgard, CEO of Web Manuals, recalls the selection process:
âWe were thrilled to be chosen by Icelandair after an extensive tender process. Our cloud-based HTML5 technology, combined with applications for iPad and Windows electronic flight bags, demonstrated the value of our solution.â
Since 2014, Icelandair has leveraged Web Manuals to digitize and distribute critical operational and compliance documentation across its airline. This transition has significantly improved regulatory compliance while saving time and reducing costs.
Co-Creation & Product Evolution
Collaboration with Icelandair has played a vital role in the evolution of Web Manuals. CTO Richard Sandström highlights the impact:
âWorking with Icelandair has helped shape our product for larger, more complex operators. Customer feedback is invaluable, and we actively integrate it into our platformâs development.â
More than 50% of Web Manualsâ updates originate from customer input, ensuring continuous improvement. Key developments influenced by Icelandair include:
- A redesigned Windows app for crew use.
- Enhanced permissions view for better document access control.
Future-Ready Documentation Management
In the summer of 2017, Icelandair received the highly anticipated Web Manuals Version 6.0 âGripen.â This latest release introduced a modernized interface and new features aimed at streamlining airline operations. Sandström teases further advancements:
âWeâre already working on Version 6.1, incorporating insights from our GO DIGITAL conference and customer feedback. Stay tuned!â
As Icelandair and Web Manuals continue their partnership, the aviation industry can expect ongoing advancements in digital documentation. With a shared commitment to compliance, operational efficiency, and user experience, Web Manuals remains at the forefront of innovation in airline document management.