📣 Meet Amelia AI Co-AuthorLearn more
CUSTOMER STORY

Air Corsica’s Blueprint for Safety and Compliance Excellence

COMPANY
Air Corsica
LOCATION
Europe
INDUSTRY
Airline
CUSTOMER SINCE
2018
SOLUTION

Document management, Distribution, Compliance

Smarter Manual Management
Air Corsica replaced outdated paper workflows with a centralized digital system, simplifying editing and distribution of manuals.
Connected Teams, One System
From operations to maintenance, all departments now collaborate in one platform, improving clarity and reducing miscommunication.
Compliance Made Easy
Regulations are now directly linked in manuals, giving teams real-time updates and minimizing audit preparation time.

“Web Manuals is a perfect tool to make sure that the documentation, the manual, the procedure, are up to date and available for everybody”

Bruno Harmand
Safety Manager
Air Corsica’s Blueprint for Safety and Compliance Excellence

For over 25 years, Air Corsica has been at the forefront of connecting Corsica with the world. As the island’s flagship airline, Air Corsica operates 13 state-of-the-art aircraft, including ATR 72-600s and Airbus A320s, servicing routes that prioritize regional connectivity and sustainability. Furthermore, is equipped with in-house aircraft maintenance and provides high-quality instructor training for the new generation of pilots.

The airline’s commitment to operational excellence, safety, and innovation has positioned it as a leader in the regional aviation sector. To achieve these ambitious goals, Air Corsica has continually embraced transformative technologies—one of the most impactful being Web Manuals, a cutting-edge document management system that has redefined their approach to compliance, safety, and efficiency.

Air Corsica’s Digital Revolution

Before 2018, Air Corsica faced significant challenges in managing its documentation. According to Alexandre Cadel, Flight Operations Documentation Manager and EFB Administrator, the airline relied on paper-based workflows and outdated software that were cumbersome and inefficient. “The workflow was not fluent, and collaboration was difficult,” Cadel recalls. “We needed a web-based solution to handle editing and documentation management.”

Air Corsica’s previous system often led to fragmented communication and difficulty maintaining up-to-date manuals. Compliance with aviation regulations —a cornerstone of safety and operational standards— was particularly challenging. Manual revisions were time-intensive, and ensuring accessibility for all employees required significant effort. This inefficiency was further increased by the dynamic nature of regulatory changes, which demanded constant updates to documentation.

In 2018, the airline conducted a detailed benchmark to identify a solution that would address these pain points. Web Manuals emerged as the ideal choice, offering a web-based, intuitive interface tailored to the aviation industry’s unique needs. The platform’s robust compliance tools and ease of use stood out, providing a much-needed overhaul to Air Corsica’s documentation processes.

“Web Manuals’ team assisted us in migrating existing manuals and training our staff,” Cadel notes. This migration not only streamlined operations but also empowered employees across departments to collaborate more effectively. “From the editors’ perspective, it was kind of revolution for us,” explains Cadel “because it was a software which was very easy to learn and to have very quickly good results.” 

Today, the system serves as a backbone for Air Corsica’s document management, simplifying workflows and enhancing internal communication. “It’s kind of a teamwork-oriented solution. We are able to share what we are working on with our colleagues. So it is very effective in this aspect.”, concluded Alexander.

Enhancing Safety and Compliance

Safety is a core value at Air Corsica, and Web Manuals has become an indispensable tool in fostering a culture of safety. Amaury Masselin, Compliance and Safety Coordinator, highlights how the platform’s compliance libraries and real-time updates streamline processes. “Web Manuals has provided Air Corsica the tools to build efficient, reliable, and cost-effective processes for safety management. ” Masselin explains. 

Web Manuals’ compliance features allow Air Corsica to link every manual and procedure directly to relevant aviation regulations, ensuring that all documentation is consistently up to date. This capability reduces the risk of oversight and simplifies the process of meeting demanding regulatory requirements. 

For Masselin and his team, this means not only greater accuracy but also significant time savings during audits and inspections. “Being able to automatically generate a compliance checklist that would be always up to date with the manuals, saves a tremendous amount of time during an audit preparation. So compared to doing this manually, it’s really a game changer.”, clarifies Amaury.

The platform’s features have also strengthened Air Corsica’s communication and document distribution. By enabling immediate dissemination of critical information, Web Manuals helps pilots, cabin crew, and ground staff stay informed and proactive. This real-time access to safety updates ensures that operational teams can respond swiftly to any changes or incidents, fostering a proactive approach to risk management.

“Being able to ensure that manuals are accurate, that they are distributed in a timely manner, it is really one of the key components on which safety can be built. And Web Manuals provides the tools for this, from the editing, the review, the distribution and the great EFB app that Air Corsica’s pilots use now. It makes the documents really easily accessible and usable.”, states Amaury.

Operational Excellence Across Departments

Overseeing safety management across the entire Air Corsica ecosystem, Bruno Harmand understands that coordinating this responsibility requires a tool to ensure the entire staff pool references the latest procedures, reducing errors and improving operational turnaround times.

Independently if it’s regarding work in flight operations, maintenance operations, or pilot training, “Web Manuals is a perfect tool to make sure that the documentation, the manual, the procedure, are up to date and available for everybody,” points out Bruno.

The system has also transformed collaboration among editors in various departments. By centralizing document management, Web Manuals enables multiple teams to work simultaneously on manuals, offering real-time updates and shared visibility. This collaborative functionality eliminates silos and enhances communication between departments like flight operations, ground handling, and compliance monitoring.

“Web Manuals allows us to synchronize our efforts across the airline. Everyone —whether it’s the maintenance team, pilots, or cabin crew— has access to the same accurate, up-to-date information.”, highlights Bruno. This unified approach not only streamlines cross-departmental workflows but also reinforces Air Corsica’s dedication to operational excellence.

By integrating document management across all operational areas, Web Manuals helps Air Corsica maintain high standards of airline compliance while reducing administrative burdens. This holistic adoption of the platform underscores the airline’s commitment to efficiency and innovation, positioning it as a leader in regional aviation.

“You can use the system not only for compliance, not only for the procedures, but also for communicating about safety culture, about safety policies. You can use it for disseminating information about risk management.”, concludes Bruno.

A Solution for the Future

For Air Corsica, Web Manuals is more than a document management tool — it is a partner in navigating the complexities of aviation. The system’s intuitive design, robust compliance features, and unparalleled support have empowered Air Corsica to build reliable, cost-effective processes.

As Bruno emphasizes: “Web Manuals is participating closely in our adventure, which is to be safe and to make sure that our flights are safe.”

Air Corsica’s success story is a testament to the transformative power of innovative solutions. By embracing Web Manuals, the airline has not only improved its document management but also reinforced its commitment to safety, efficiency, and sustainability.

Get compliant and streamline operations fast

Join over 700+ companies already loving Web Manuals.