Web Manuals offers full customer support for the life of your account.
We offer first-line support in English, Spanish, German, French, Italian, Swedish and Danish. In addition to this, our team is happy to have conversations about just about anything in another 20 or so languages. Web Manuals has full in-house customer support. You will always talk directly to an expert in the system. We offer both phone and email support. Additionally, we have live 24-5 server monitoring help desk, ensuring an up-time upwards of 99.99%.
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On-Demand Webinars for Customers
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Our fantastic Customer Experience team hosts webinars on a bi-weekly basis. Most webinars are uploaded for On-Demand. If you would like to join a live-session, please contact support.
Complete a Certification Training, and become a certified Web Manuals user.
Our instructors are knowledgeable and enthusiastic! They will help you along the way to become an Web Manuals expert.
The delivery process includes a Structure Workshop where our experts will work with the client team to study and define the document design and workflow processes.
Our document conversion services help you organize and convert your documents into the standard Web Manuals format. Most importantly, this will give you full control over the document lifecycle. We also offer a service to do it for you!
Web Manuals holds several certifications. For example, we hold a certification for quality management, software life cycle processes, risk management, and information security management.
Our partners provide leading expertise in all areas of aviation, be it flight operations, or implementing an IOSA document standard. You can be sure to get support from the best experts in the industry.
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A demo typically consists of a run-through of our document management and editing system, as well as our EFB application. You will be contacted by a product specialist.
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If you have any questions, please contact us at firstname.lastname@example.org or ask us a question on our LinkedIn